According to your experience, what is oracle depending on to keep the costumer on line? the voice, accent , language, content, wag tongue, others?
The target from the question is to see how much the direct communication is useful to accelerate deals by phone and how much can the voice be important in the network existence.
Direct communications with customers can be a valuable component of any marketing strategy. How your customers respond to your business, and what they think of you, is directly influended by your communications. Direct communications build relationships with your customers, letting them get to know your business and brand on a personal level. , Use Direct Communications Tools
Many brand name companies are now interacting with their customers on Twitter, Linked In, etc. These are great tools for direct communications, customers use these services because they are seeking interaction and relationships.
