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With smartphones and tablets becoming key customer service tools, what mobile services are you providing for guests/clients/customers?

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تم إضافة السؤال من قبل Stoil Zhelyazkov , Marketing Manager , Self Employed
تاريخ النشر: 2014/03/11
Abdul Rehman Zaheer
من قبل Abdul Rehman Zaheer , Marketing & Projects Specialist , King Fahd University of Petroleum & Minerals

Apologies for not being innovative here but reliastically from my own personal business experience: Offering Wi-Fi internet access services.

 

Since i work at a national research center, our clients/guests whom visit us really appreciate Wi-Fi connectivity. Others could include: network and projection cables and converters so they can hook their devices to meet their business needs. Location services for them to use their GPS services etc.

 

For the future adding portable/wall chargers for charging their devices can be pretty useful. An Example can be of the future solar charger technologies which can prove very beneficial.

ATOMER YONEY
من قبل ATOMER YONEY , constructiıon manager , Any

WI-FI and Charging and when necessary use of land phones

valentine yatich
من قبل valentine yatich , Guest Service Agent , Reel Cinemas - Dubai Mall

Instead of customers filling a customer feedback form. tablets are used to collect these information which saves time in compiling reports and ensures that all information is captured and saved.

 

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