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What are the actions called that are done in response to unexpected problems?

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تم إضافة السؤال من قبل Abdul-Hameed Deeb Al-Sawadi , IT Manager , Masaneed Commercial Group (MCG)
تاريخ النشر: 2014/03/24
asif khan
من قبل asif khan , Installation and maintenance head , International technical support

you need to keep your calm, try and understand the problem after that find the best possible way to overcome.

Raafat Sallam
من قبل Raafat Sallam , Organizational Development and Training Consultant , Training Centers, Marketing Organizations.

Forecasting, Estimating, using trend analysis.

Mahmoud AbdelGhani
من قبل Mahmoud AbdelGhani , Service Manager , Canon Qatar

  1. DONOT Freak out

  2. DONOT take quick actions before evaluating the scenario 

  3.  AVOID pinpointing to an employee and throw the whole issue on somebody`s shoulder "this shows a lack of management and leadership skills

  4. Call the team "Stakeholders" for an urgent quick meeting 

  5. Define the Problem and identify the root cause 

  6. Open/Free discussions & brainstorm is required by all stakeholders to eliminate the cause 

  7. If you have a non-conformity system , document the problem and how you eliminated the root causes

  8. spread the non-conformance report to the concerned personnel , in order to avoid the same mistake to happen again in other sites / with other teams 

     

    Spread the QUALITY Culture .which minimizes your risks and cuts the costs 

Shashikant Agrawal
من قبل Shashikant Agrawal , Technical involvement of activities , Associated

Proactively

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