Waht is Facilities Management refer to?

Facilities management (FM) is an interdisciplinary field devoted to the coordination of space, infrastructure, people and organization, often associated with the administration of office blocks, arenas, schools, convention centers, shopping complexes, hospitals, hotels, etc.

FM has become highly competitive, subject to continuous innovation and development, under pressure to reduce costs and to add value to the core business of the client organization where possible.

Facilities Management explaining the best practices for IT service management, in the new ITIL V3 books it's coming under Service Operation Process, Because It was part of ICT Infrastructure Management in ITIL V2, so there is No sub-processes are specified for IT Facilities Management according to ITIL V3, and Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.