How should we deal with Unstructured Problems and Non-programmed Decisions?

Unstructured problems can be solved through Decision Support Systems (DSS). These systems can solve any unstructured problem if the model is built proberly. Always focus on the model! Because it is the respresentation of reality. Failure to build the right problem model means problem is not fully understood. Example of DSS may be commercial software like ExSys or it could be a technique Analytic Hierarchy Process ( AHP), which is applied in Expert Choice commercial software.

 We can use all the availablesuch as

materials,equipments,team work +studying, asking,adviceing,dialectic analysis+thinking, practical mind & the experience

 to solve & dial with

any kind of problems + non programmed decisions in any kind of work

BY THINKING ABOUT , SWOT ANALSYS, W,s of the situation, taking advice from seniors . once you dealt any siyuation ,it will be your experience,,,, get maximum experience at any position you have.

The first step to deal with any problem is to define it then define its root causes. I agree at a single level problems might still look as unstructured, but these ones if seen from a wider perpective (i.e. by involving others in the organization) they tend to become more understandable, more solvable, and more structured. In other words, by coordinating problem solving efforts with all affected people in and probably out of the organization.

The unstructured problem usually faced by the upper level manager. This happen because the lower level manager handle the routine decision themselves and let the upper level manager deal with the decision they find unusual or difficult. Decision – Making Conditions There are three characteristic of decision that will faced by the managers

1. Certainty Certainty means the situation when a manager can make accurate decision because the outcome of every alternative is known.2. Risk Risk means the situation when manager is able to estimate the likelihood of certain outcomes. The ability to assign probabilities may be the result of past personal experiences or secondary information.3. Uncertainty Uncertainty means the situation when manager has neither certainty nor reasonable probability estimates available. Decision – Making Styles Decision making styles are differ along two dimensions. The first is an individual’s way of thinking. The other dimensions is describes an individual’s tolerance for ambiguity. When we diagram these two dimensions, we get four decision- making styles. They are directive, analytic, conceptual, and behavioral.

In sales/Management:  Depends on case to case situation .

If we seen or faced the problem before , Then - Through previous experience we can resolve the same.

Strange Problem : Through group discussion , To find out the right way .

·         Solution : Without breaking any clause or company policy.

Development/ Configuration/Database : Through working on maximum contraption .

Contraption : It’s a very common , simple & unique formula - For initial startup or to come on working stage , Once done we have to work on the same phase until we find the exact solution & ideal process to restore the same in future through process.

After dozens failure , Every process finally accomplish . So never mind if we not get the best in first try , So try & try - Again & again .

Golden Words : Practice can man makes prefect .