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If a message is wrongly interpreted in a project, whose fault is it, the sender or the receiver?

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تم إضافة السؤال من قبل Ghada Sameer , Project Manager and media executive , CQA
تاريخ النشر: 2014/03/30
Mustaque Ali
من قبل Mustaque Ali , Program Manager , Independent Program Management Consultant

It is the responsiblity of both the sender and receiver to ensure the message is not wrongly interpreted.

 

Sender should confirm wtih the receiver that the message delivered is understood by the Receiver.

Receiver should also repeat or paraphrase the message to the Sender and to confirm if that is what the Sender intended.

Shariq Saad
من قبل Shariq Saad , Senior Project Manager , Cubix

In my opinion its project manager's fault because he is the one who makes "Communication Management Plan". Its his ineffeciency that is adding cost to the project.

Leela Venkat Kumar Bommakanti
من قبل Leela Venkat Kumar Bommakanti , Project Manager , Al Othaim Real Estate Investment & Dev. Co.

Terminology related to subject is most important. Sentence phrase should not consist complicated words. Re-confirmation of the msg sense is always essential.

Syed Tariq Hussain
من قبل Syed Tariq Hussain , Project Manager , Netaq e-Solutions

It is the responsiblity of both parties involved but if one party out of two is Vendor or Service Provide then he should be more careful. Verbal communication should be converted to written & approved communication to avoid miscommunication at maximum extent.

MASOOQUE ALI
من قبل MASOOQUE ALI , PAYROLL OFFICER , Arabian Bemco Contracting Co. Ltd

Of course bith are eqally responsible, but reciever should be more carefull.

Jagdeep Singh Wadhwa
من قبل Jagdeep Singh Wadhwa , Vice Prseident , Reliance Infrastructure Limited

All messages should be interpreted in the context of work that is between the sender and reciever and should also be as per the contractual terms. If a msg is not understood or its interpretation is not being understood, clarification should be sought before acting on the message. It is also good to have a comunicatoon matrix agreed between the two parties, so that msgs are sent to the right person. Another protocol would be to send to more than one recipient amongst both the parties so that miscommunication can be flagged by somebody.

Ahmed Nour
من قبل Ahmed Nour , Central Computer Services Operation Manager , Confidential Organization

Sender is the main responsible.

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