Do you know and understand are your customers primary needs and wants?

First of all their need is my product or service that my company sells or offers.

Our service, price, selection, quality of product should meet and even exceed what our customer was expecting and even exceed our competitors to keep our customers coming back.

It is not known and understood the tastes of customers infact, WE HAVE TO EFFICIENT TO UNDERSTAND & KNOW THE NEEDS AT PROMPT IN REAL TIME ACTIONS

The Six Basic Needs of Customers

1.      Friendliness

2.      Understanding and empathy

3.      Fairness 

4.      Control

5.      Options and alternatives

6.         Information