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Organization type: Telecom Current Challenges: High Turnover, Cash Flow issues, Disengaged workforce, Comp & Ben is good but tough working environment for Technical people; # of employees: FTEs800; Third Party Contract:1200
Amal's answer almost covers everything. Just want to add that in a transformation stage, often the top management ( I mean the owners level) often assume that they know everything and know the solutions that the business needs, and sometimes goes on a directive mode.
HR needs to communicate transparently. Frequent open-house kind of sessions are necessary where the top management openly field questions. If the employees feel that the management has an agenda that they aren't communicating, it will be disastrous. Frequent updates on what the company is upto needs to be sent.
Those who spread negativity must be tackled one-on-one, and firmly. If they align then fine, or they will need to be removed from the picture. Such people will spread the wrong messages that can vitiate the atmosphere.
It's an opportunity to restructure the business and strengthen the processes. Non-value adding procedures and processes need to be done away with.