أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
CRM can track things about a customer such as what they buy, what they return, whether or not they complain, emails they have sent or received and communication via phone. By getting an understanding of this data, a company then is able to know more about the customer when they talk to them and this helps them provide better service
