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Being in HR, one must have good listening skills and sometime we need to concentrate on their episode. Do you think by doing so we could minimize their grievances? Having a separate talk with them could reduce their heave heart into a lighter one? Any practical experiences?
Mr.Khan
I practised this and I can attest that its help lots, if management is not able to solve the issue but can just call him/her and listen them it generate the satisfaction and more important it generate sense of association with company it is the biggest achievement by Hr its lead to employee satisfaction increase productivity and finally it will create a healthy environment for work
Regards
Anurag
Yes, I belief if HR talk with grieved employees that minimize the anxiety. As HR is a guardian of employees and always defend them what they want to say in any events. For example, a few days ago, I got the problem of a employees about attendence then I invited to him what is his problem. I got that was the personal anxiety, I suggest him how to reduce the anxiety or stress. After few days, he told me that suggestion help him lot.
Yes. It is important for HR to listen to grieved employees to understand their concerns. It helps the management not only in boosting the morale of a grieved employee but also to improve the employer-employee relations. This practice inculcate a sense of belonging among the employees which in turn will result in improved efficiency and productivity.
Studies show that talking helps reducing anxeity. I tried it once and it helped greatly. If the employee felt that the company really cares it improves their effeciency on the long run.
Yes, absolutely correct. minimizes negativity.
before talking , gain the confidence of the employee,allow him to ventilate his feelings and provide solutions that can solve his problems and concerns.Be empathetic