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The exit interview form is a tremendous source of having true reflection of how organization, department or a particular supervisors is doing. We thoroughly do this and results were compiled and then discussed with head too!
Through this interview, organization can highlight reason of leaving in general or at specific level.
Higher attrition could tell you where the problem exists.
You may use this interview wisely to have a salary survey for updating the structure.
Lots of intervention could be done depend on the way you design and plan this interview. It is suggested to meet the individual ASAP rather than waiting for the last day. Do see off the leaving employee with proper and positive response as it could be your brand ambassador.
The exit interview with a terminating employee is your oppurtunity to obtain information about what your organization is doing well - and, what your organization needs to do to improve. Used in concert with employee satisfaction surveys, exit interview are a rich source of information for organization improvement.
Employee's failure to achieve targets will indicate either the employee was lazy or not work dedicated or not suitable for the job (not possessing the required qualifications). This could be investigated into if the employee is compelled to resign. If the employee's performance was satisfactory, then, needs to find out the reason that he is resigning - inadequate remuneration, too many duties (due to under-staff status or the unsatisfactory performance of his colleagues), no career prospects (promotions are not made due to no improvement /expansion/development/growth in the business), difficulty in coping up with subordinates/colleagues/superiors (since there are situations that employees are compelled to work as per their peers due to personal achievements of peers in doing so). If due consideration is given to the above facts, it would definitely assist the organization to prosper.
