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I can be perfectly be satisfied at work, if my job is;
And yes I believe employee satisfaction reflects positively on customer satisfaction and loyalty.
agreeg with all professionals............ lot of material to learn,,
Employee satisfaction and customer satisfaction are interrelated. ... Each has its own drivers and reasons and measurements that can be achieved through regular surveys with relevant questions
Job satisfaction happens when you have the right job for you and you do what you love and you enjoy doing it as much as you can without any troubles and complain.
If you will be satisfied as an employee, I do believe that customer satisfation will achieve too and may gain more loyalties from them.
Satisfaction? For me it comes from the ability to have control over my own work and use my creativity.
I think a satisfied employee is able to stop worrying about himself and concentrate on the needs of others, so it should be possible for him or her to take care of customers. If you take care of your employees, they should take care of your customers.
Nothing satisfies me more than my competence to deliver my job responsibilities successfully.If it is augmented with good compensation it will undobtedly have a positive impact on company and its customers.
Things that satisfy employees:
Provide a Positive Working Environment
Recognize, Reward and Reinforce the Right Behavior
Involve and Engage
Develop Skills and Potential
Evaluate and Measure
Keeping customers happy starts with ensuring employees are satisfied, motivated, empowered and engaged, and they know that measuring employee satisfaction is actually one more way to monitor service quality.
My ability to perform my duties gives me satisfaction and I would like to say that satisfaction is situation which keeps changing as per the circumstances. So the ability to perfrom duties gives satisfaction.
Yes this situation helps to deliver the utmost productive atmoshphere.
Good Day!!!
Employees satisfaction has a deep & positive impact on Customer satisfaction.
There are two factors than influence job satisfaction:
1- Intrinsic factor: Nature of job, interest in the job, willingness to do certain tasks etc.
2- Extrinsic factor: Salary, Boss, work environment, Staff & co-workers etc.