How do you react when an angry employee rushes in to your office and are angry and raises his voice?

Many employees get angry because their right was in dangerous.

Once this happens I as a leader try to calm down him/her. And when he/she becomes in a suitable mood to talk I'll ask about the reason.

- If the reason deserves all of that, I'll take it easy for only one time and in a warining way mixed with a smile on my face warn him/her not to be angry again otherwise ....

- If the reason doesn't deserve. My reaction will hit him/her too bad.

I'd like to say, the use of punishment at first at every situation is a wrong cure and let the problem gets bigger.

Your personality as a good leader should be the dominate at every situation especially at situations like those.

Much of wisdom at leadership gain you a lot..

KEEP HIM CALM FIRST THEN LISTEN HIS PROBLEM,,, ANGRY MAN ALWAYS GO INTO ARGUMENTS.

Such behaviour is not acceptable in our organization ! When incidents are happening, investigation is required, follow up by taking the necesary disciplinary action!