How you will handle the client/customer that has a attitude problem?

better not condemn less yee be condemned. However, if you get someone who had a bad day then treat lovingly with patience, i.e treat like you would like to be treated not treat like treated.

Give an opportunity to speak freely. Read his mind to know what motivates him. Praise him on positives and suggest that improvement is necessary for growth and key to success.

Remaining calm is the key answer 

MORE LISTENING,,, AND MORE PATIENCE

we can handle a such customer with a lots of passions & a little smile with a ability to change customers mind with the way you want.... 

u should b calm in dealing with such a situation and try to handle his problem professionally with themost simple way u can ever do ,, use eye contact ,, smiely face will absolutely help 

Just always remember that customer is always right. Treat them with kindness and understanding.

 

I can handle attitude customers through that process:

1. Remain calm and adjust mindset

2. Listen actively to what the customer is saying

3. Separate my feelings from the situation

4. Repeat the customer's concerns

5. Actively sympathize and Apologize to the customer

6. Call my manager if the customer asks me to

7.  Offer a possible solution or solutions

8. Ask the customer for feedback

9. Take action immediately

10.  Follow up with the customer.

It's possible that the customer has a good reason to be upset, and it may, or may not, have anything to do with you or your services.  It's best to be patient, listen, and be reasonable.  If the customer is unreasonable and you lose him or her, that customer is someone else's problem now.  Keep the door open, they may very well be back.

What is "bad attitude"? Being rude, cursing, derogatory? Or arrogant, annoying, doubtful? You'll be amazed at how different customers in different regions behave. In my country, the Netherlands, it's quite acceptable if a customer explicitly doubts your expertise or your product. In such case, it's also quite customary to show the HIGHEST level of respect to their opinion and freedom to express it. You should try to defy this in a calm (almost cold) manner. Having said this, I've been to other countries where not the customer is king but the SALESMAN or the OWNER, which simply stupid. In ALL cases try to stand your ground and not take things personally. It's a business transaction you're engaging in.

Be clam understand the body language. Come to the required solutions from the best professional efforts and never forget you are professional who is on work at that time.