The client seems very interested in our products, but won't reply mails or respond to calls after agreeing to connect again, Why is this so?

i believe on sales talent to close the deal its not how much my client need my products but how can i make him believe on my broduct even if its not adding value to him < some kind of playing in mind

and also its kind of following based on customer mind set some of them dont ever let  thinking more than usual coz of sure you will lose the deal and kind of them need to study your offer so you must build your proposal on client mind set to gain your target

For more details, read the comments of answers posted.

Nice question. A typical case-study question contains more (background) information about company, product, customer and sales setting to give a better answer. I'll attempt a speculative one, as I've had such experiences with both B2B and B2C sales. I will just CALL UP and have a semi-informal talk with the customer (or contact person) without pushing him but wondering about the seareno first for not getting back, and second whether I could help with any advice regarding their possible hesitance. A customer can simply be interested but truly have a temp cash-flow problem, to which you can answer by offering phased payment in installments. This turned many customers of mind into recurring customers and loyal on-time and one-time payers later.

yes smart one,,, IT IS RELATED TO COMPLETE SALES CYCLE,,, YOU ARE SELLING YOUR PRODUCT ON FEATURES,,, ON MERE FEATURES CUSTOMER DOES NOT DECIDE FOR PURCHASE,,, CONVERT THE FEATURE OF YOUR PRODUCT  INTO BENEFITS/ADVANTAGES FOR YOUR CUSTOMER, WHAT WILL BE THE AFFECT ON HIS LIFE AFTER YOUR PRODUCT PURCHASE,,,, PRICE AND HOW YOUR PRODUCT IS AVAILABLE ALSO MATTERS. GOOD LUCK

Your client realises that he wants your product, but he doesnt really need it at that point! "The close" is all about telling your client that this is exactly what he needs to solve business probs or enhance his experience, its your job to make that count! Clients can be nasty, but that shouldnt let you get bogged down! You get up and try again!!!

cause you should close the deal while visiting the client & take downpayment

or the client is out of budget

Dear Nitin

after reading the comments of participants and back ground info given by you....... i have come to a conclusion that your client decided not to give you business during the meeting.....

There might be a few reasons:

1- The person/team dealing with the client was not experienced enough to close the sales deal.

2- The client might be irritated to the non-professional behaviour of the company's rep.

3- The client actually doesn't need your product / services.

4- Last but not the least....... The client was actually not a client but a rep. of your competitors ame to you to get an idea of your offerings at an "about to deal" meeting.