أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
listening next with emphaty;courtesy,follow up end with process.first The basics of customer service extend to face-to-face, phone and Internet sales. Every business should have a set of standard operating procedures (SOPs) when dealing with customers. These SOPs should be straightforward and understandable.
