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Yes totally agreed with colleagues answers
Definately yes, because you can the shop site and you can browse through the products before you visit the store. It's more convenient this way.
Of course. In that or another way, technologies are always help and making better
Yes, agreed with previous answers...
YES
Companies have implemented technological solutions to "improve" customer service, not to complement human involvement, but to REPLACE human involvement. Or to reduce the expertise needed by the actual human beings that interact with customers.
yes offcourse u can see that when u get massege from shops to send u offer and u can buy by tv shop & Website .....etc
YES!!!.....
Yes. I do believe technology has improved tremendously in customer service.
Yes absolutely and improving,
