A customer is complaining about bad connectivity ,about dropped calls. The customer has to call the same person again and again . it is frustrating and also expensive as ... الإطلاع على المزيد
My customer is number one at my work ... first of all i will ask the customer to give me another number to contact him on to make some steps on his phone if there is no ... الإطلاع على المزيد
On customer service job every customer is important my advise to customer to wait for some time until the network clear or best option to communicate with emails or sms m ... الإطلاع على المزيد
I am going to take some rest , leaving problems and trying to focus to make call.
Firstly, i will politely empathise with the customer over the issue. Secondly, i will find out his/her location and quickly run a check if there is update from network gr ... الإطلاع على المزيد
Should the customer be advised to come down if the customer is calling from the40th floor of a building or very high place.
Be polite and calmly explain him that this is a very common issue due to communication service provider, however we could suggest you to please follow .................. ... الإطلاع على المزيد
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