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partha-das-24837451
Question added by Partha Das, Dy. General Manager – CS Quality Lead, NHQ , Reliance Jio Infocomm Limited - 8 years ago

Can we run a Voice Contact Center without Quality Auditors? If Yes, What are the recommended modes, pros, cons and accuracy? What the industry best practices

Quality by Design

Contact Centre

Call

Call Center

Monitoring

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