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salam-assi-34616662
Question added by Salam Assi, Customer Service Officer, Etihad Bank - 8 years ago

كيف يمكنني التعامل مع العميل الغاضب الذي يصرخ ويشتم عبر الهاتف؟

Customer Interface

Customer Service

Customer Focus

Complaint Handling

Communication Skills

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