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salam-assi-34616662
Question added by Salam Assi, Customer Service Officer, Etihad Bank - 8 years ago

هل يعتبر بنظام ادارة العلاقة مع العميل CRM الاساس في خدمة العميل ام يمكن الاستغناء عنه؟

Customer Service

Customer Facing

Customer Focus

Customer Driven

Client Relationship Management CRM

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