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ali-alkhazali
Question added by Ali Alkhazali, Customer Experience Sr Manager, Abu Dhabi Ports - 7 years ago

What is more effective, to do the NPS calls by the managers or the Frontlines from engagement perspective? Should we open a CLF for each Detractor?

Process Review

Service Excellence

Customer Service

Feedback

Management

Answers:
2
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3
Views:
9
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