Bayt.com Specialities

Expand your network. Exchange professional knowledge.
Demonstrate your expertise.

jaradat-alaa
Question added by Alaa Jaradat, Unit Head, ccc by stc - 7 years ago

Is there any industry standard method to calculate the First call resolution KPI for call centers?

Call Center

Callcenter

Customer Service Management

Call Center Management

Management

Answers:
1
Followers:
1
Views:
2
Vote Count:
0

Log In

Don't have an account? Register here


OR

Bayt.com never shares any of your activities through Facebook or Google without your explicit permission.