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adriano-barbosa
Question added by Adriano Barbosa, Business & Technology Director, International Consultant, Auditor, Projetos Digitais (Digital Design) - 10 years ago

Does ISO 20k-2011 applies only to IT Services or any Services based business can have great results in adopting some specific ISO 20k standard ?

Marketing

Service Improvement

Services Sales

ISO 20000

Sales

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