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In your opinion, what is the most important thing that should be known before recommending any furniture piece to a client?

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Question added by Nimary Salem , Store Assistant Manager , Bright Living For Trading (roche-bobois)
Date Posted: 2014/06/30
Marlowie Hatulan
by Marlowie Hatulan , Banquet Manager , Radisson Blu Hotel

In my own opinion, firstly, you need to know if they have history in buying one your products.

  • if not, ask them for which purpose it is to be place or use ( e.g. living room, bedroom, office, outdoor etc.. )
  • Clarify what type it should be made of ( wooden, steel with uphols., )
  • If your firm can fabricate made to order,ask them maybe they seen a design clip that they wish to be fabricated. 
  • If it helps, also ask the user or for whom it is intended for ( general, kids, oldies )
  • Basing on observations, normally establishments like this is quite boring. I just imagine the sales person how they manage to pass the day if noone drops by and visit them. The moment a customer come they will have all the time to convience them. So every minute counts and every conversation should serve its purpose just to close a sale. My point is, the last thing you should ask is there budget. If they have specifics, and unable to pay the total cost at once. By asking this, you will be able to recommend the type of payment with their preferred furniture or you may able to sell the slow moving items with a lesser cost which closely related to their needs.

 

 

Divyesh Patel
by Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

 

You should know how to find the best match for your clients/customers needs. Every piece of furniture has certain elements or features that determine whether or not it is a good fit. Don't just sell for sake of making a sale.

lina alonaizat
by lina alonaizat , موارد بشريه ومحاسبة , TQ trading company

1-I need to distinguish if the customer realy  want  to purchase or not

2-You should ask him about the quality of timber required him

3-What kind Is Office Furniture 

Or home

4- fainaly must know the customer financial qualifications 

Nisha Ann Mathai
by Nisha Ann Mathai , customer service executive , HEMPEL MARINE AND PROTECTIVE COATINGS

First of all the customer's exact requirement secondly the space of room or area thirdly their taste and last but not least budget

It would have to be the client's personality/lifestyle.

Farhaad Ali Khan
by Farhaad Ali Khan , Team Leader , al-yemni motors

first listen him carefully and you will get the answer.

amer jayyousi
by amer jayyousi , Business Development Consultant , freelance

i believe room dimensions,colour,and customer financial qualifications are all important.you need to know room dimensions for best fit.colour is an important factor as it should match their existing colours,and you should understand your customer's budgent before hand.a smart salesman qualifies his clients financially also.

zafar abbas minhas
by zafar abbas minhas , Freelance Writer , DAILY MASHRAQ

agreed with all,,,

Faizan Rashid
by Faizan Rashid , assistant sub inspector , ELITE force

First of all I prefer customers' s choice. I will get idea how much hi is interested. Then tell him how hi can better furnish with this item suitable with the setting and colours collection. Idea of customer's range and lead hi according to his purchase power

Deleted user
by Deleted user

Follow sales process and yes, pls dont forget to ask him his budget!!

Majd Akbeek
by Majd Akbeek , Team Leader , Silver Lights Interiors

to suggest any furniture piece you should consider the following:

Atmosphere that it will be in. is it modern, classic, etc..

- Colors they have in the space; curtains, wood, wall paint, etc..

- Client age also is important 

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