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Why does employee break the discipline?

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Question added by Saiful Islam Hiron , Site HR Manager , Handicap International
Date Posted: 2014/06/30
Subhranshu Ganguly
by Subhranshu Ganguly , Quality Analyst. , WIPRO

I think there are2 issues involved here .1 would be will issue. The2nd would be due to other factors.

In the bpo industry where u have to do the graveyard night shift contenuously an emploee may be sick and may doze off one day. That may not be a will issue. But if this happens every other day hampering the client relationsip he may be sacked as that would be awill issue.

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