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MAKE YOUR CUSTOMER HAPPY & SATISFIED WITH YOUR COMPANY BETTER SERVICES======= REAL OBJECTIVE
That the customer becomes your referal and remains engaged for future requirements.
Conscious user's service to most early reply
Explain briefly about the product and all question should be answered. Make sure the product is good condition.
Good morning,
the biggest set back happens to be over commit and under deliver, first and foremost honour your promises, go out of the way to exceed their expectations by understanding the needs.
Keep them informed , communicate , educate , respond in a timely manner.
Never take them for granted , mostly the problem faced is retention of Clients as once they are loyal customers they are taken for granted unless they are in top20% pool of revenue contributor.
Last but not the least listen, no one likes to be sold to. Everyone enjoys to buy this is the biggest secret for customer satisfaction .
Cheers
be always on line with him / her , in order to let them sure deep inside its not only sales but you care about being statsified after your sales , thats why he / she will always come to you and not others company as the service after sales is the only way to keep your customer and not only makeing sales.
Listen , give respect to cusotmer , dont force for buying let him decide with your input. Make him proud, satisfied after coming to you.
Quick and clear response to customer request within promised date and time.
A clear understanding of his needs and an idea about the "QUALITY" in his words. Once you have got this then you can position you product/service accordingly.
Give Best Service & Products with more productivity.
Improve your level of service in order to pleasantly keep on surprising your customer, wanting him to come back for more, and it should keep you standing out from the average service received else where.
