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What's the Real Meaning of Customer care & Technical Support?

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Question added by Ahmed Mohamed Yassin , C.S & Sales Administrative Manager , Madar Egypt
Date Posted: 2014/07/08
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by Deleted user

Customer care encompasses technical support. It means technical support to be given during a customer service incident. Customer care is the big picture. In certain cases technical support is not reuired for customer service.

Ahmed ElSheemy
by Ahmed ElSheemy , Finance Director , Experts company for Medical Care

It's meaning that if you have a good service and fast for solutions of customers complaints your sales will increase

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