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IF you are a GOOD Executive, How you Handle Your Customer in Critical Situation?

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Question added by suheb khan , Marketing and Communicatons , ASPL Info Services Pvt Ltd
Date Posted: 2014/07/10
Shakti  Singh
by Shakti Singh , Nutrition officer Sales , Nestle India ltd

*Listening customer and analysing customer need first .

*Give Commitment to complete/resolve query on specific day or time.

*Close the issue after resolving query and move further for a long term relationship with the customer with one more level up.

Saiful Islam Hiron
by Saiful Islam Hiron , Site HR Manager , Handicap International

1. Listen to the customer.

2. positive response to the customer.

3. Caring service to the customer.

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