Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

How will you deal with medical imaging customer with half knowledge?

user-image
Question added by Amol Harishchandra Mhaskar , MRI Field Service Engineer , Time Medical Limited
Date Posted: 2013/06/20

Fix an appointment at the customers convenience and try to educate the person with a presentation or print ready materials.
Be at your presentable best and dont lose confidence in stressing the possibilities of your wonderful MRI stuff.

Amol Harishchandra Mhaskar
by Amol Harishchandra Mhaskar , MRI Field Service Engineer , Time Medical Limited

You will have to Educate your customer all the time , but dont make them feel that their knowledge is insufficient , By sharing the some notes , documents out of box thinking will surely help

kristine mae reyes
by kristine mae reyes , Staff Nurse , Shoaa Medical Center

ask them what their expectations are.ask them why they have a request for medical imaging.
from their answer, you can give them the knowledge appropriate for their medical condition.don't give them medical jargons.
instead,explain as simple as possible and cite examples or analogy with everyday life for them to understand it easier.

More Questions Like This