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What makes a customer do a repeat purchase?
In order for you to get a return customer for your product or services, you simply need to show them that you listen and give them the impression that what you are giving them is good by showing them off or explaining thorough your product or service. Always think of the win win situation, where you win your sales and at the same time you win the trust of the customers. It is a simple gesture but most companies fail to provide to their customers. Proper communication and understanding of what they really need. Another point is, you let them decide and not sounding your insisting them. Hope this helps.