Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

What are the Quality parameters and how we calculate?

Let us discuss Quality parameters and its calculation methodology

user-image
Question added by Irfan Khan , SR. PROGRAM MANAGER , Automotive Industry
Date Posted: 2014/07/18
Richa Verma
by Richa Verma , Assistant Manager - Vendor Development , Volvo IndiaPrivate Limited

Quality Parameters are defined considering

- External Customer's Requirement ( With respect to Fitment , Form & Function )

- Internal Customer's Requirement ( Critical process, COPQ)

It can be measured by following way

- External customer satisfaction : Planned Feedback from Customer , Monitoring Customer Complaints

- Internal Customer satisfaction : Rejection/rework, Run Chart , Pareto Analysis of data

hatem labib
by hatem labib , Quality control manager , MISER consultant

standard division is the most quality parameter

\\sigma = \\sqrt{\\frac{1}{N-1} \\sum_{i=1}^N (x_i - \\overline{x})^2}. 

Raafat Sallam
by Raafat Sallam , Organizational Development and Training Consultant , Training Centers, Marketing Organizations.

The most important quality parameter is the customer satisfation.

We use all measures and metrics to meet customer satisfation through using Control Charts and7QC tools.

More Questions Like This