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How can I use Remote Desktop & Remote Assistance step by step ?

some time the windows ask for password even if you didn't make a password for any user ( why ? )

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Question added by Deleted user
Date Posted: 2014/07/26
Muhammad Muneeb
by Muhammad Muneeb , Database Administrator. , United Pharmacy Stocks and Retails

Windows asks for a password every time you establish a remote desktopp connection for security reasons.

It asks for password even if the user being accesed has none. In other words, you first have to setup a password and then try to establish the remote connection otherwise you can't establish the connection. It's a built-in security measure that comes with the windows and can not be bypassed.

Deepika Kumari
by Deepika Kumari , Software Engineer , Wipro Technologies

To enable the Remote Desktop or Remote Assistance services:

  • Open the Control Panel.
  • Double-click the System control panel.
  • Click on the Remote tab.
  • Check the Remote Desktop and/or Remote Assistance checkboxes.
  • Press the OK button when done.

To do remote desktop, you need to have administrative rights on the local machine

Ali Al Mahfoodh
by Ali Al Mahfoodh , IT Field Service Engineer , GE - Healthcare

Remote Desktop: first, you need to go to GPEDIT and enable remote desktop capability at the computer you wish to have a remote access to. Also, you need to enable the remote login capability of the username that shall be used. Then, you need to memorize the IP address, port (in case it's not default), username, and password from the remote computer (assuming that this remote computer is located at the company's office). Finally,make sure no one is using the remote computer or LOCKED on another username. Go home and open Remote Desktop app, type in the IP address and port, press connect, enter username and password, and you're in.Remote Assistance: is quite tricky, you can only use it within a single Local Area Network (a company's network netweek the IT team and other company users who seek help).you MUST make sure that Remote Assistance bundle is installed in the computers. Also, you MUST make sure that Remote Assistance services are enabled at (services.msc). In addition,2 users must be logged in to2 different computers.Enter the IP address of the computer you wish to provide remote assistance to, and press Connect (or send invitation/request). The other user must press Accept invitation. at this point, you ONLY have a view capability and you CAN'T control the mouse and keyboard. if you wish to have full control, you must press "request to control computer" button and wait for the other person to accept the request, and you have a full control. you BOTH have full control at the same time, both of you can fight for moving the mouse and BOTH of you can type and delete at the same time :)

MD KUTUB UDDIN
by MD KUTUB UDDIN , System Engineer Dec 2009 - Present , BOSHUDHA GROUP OF COMPANY

For remote access to another user computer you must set a minimum password and user name. eighter you will not allow to Established windows desktop remote connection (in default) and also enable to allow remote connection (At system properties/Remote/Check right on Remote assistance) from the user computer where you wished to logged on.....if ll is ok then just go to Start/all program/accessories/system tools/remote assistance....you will prompted for the client computer user name and password. define the username or IP address and password.....You have done!

 

Deleted user
by Deleted user

Apply to the system which is to be remotely monitored or supported.

 

Press Window Key and Pause Break Key.

Tick/enable Remote Assistance and Remote Desktop feature under REMOTE TAB.

 

Now from the another computer:

Go to START => RUN => mstsc => IP Address / domain name

Enter username and password and its done.

 

NOTE: password should not be empty on the user account of the computer which is to be monitored

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