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CRM is for Customer Relationship Management while other can be for everything....
Reflected with its name : Coustomer Relation Management, its a particular management which is a part of general management and more or less the aspects of management are same in all streams.
CRM is a system for recording and storing all information related to customer interactions. CRM systems like Salesforce and Microsoft Dynamics CRM provide a standardized method for collecting and sharing customer data and cataloging customer interactions. Since all of the data is standardized, it’s easily shared throughout the business. CRM can be used by executives to create sales projections, While Regular Management is For every other thing
One is addressing only customers while other is general
One is for Customers while other is for day to day work
CRM is a system that deal with customer to:
1- Collect Information
2- Alalyze information
3- Meet customer satisfation
