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Is integrating the customer service experience important?

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Question added by Janet Villanueva Tejares , Senior Marketing & Events Assistant , Emirates Diplomatic Academy
Date Posted: 2013/06/23
محمد بن غرم الشهراني
by محمد بن غرم الشهراني , Broker Manager , Gulf General Insurance Co

yes

Binod Timsina
by Binod Timsina , Human Resources Business Partner , CG Corp Global │ Chaudhary Group

Yes,

Jida Jaanini
by Jida Jaanini , Production Manager , Arab Group For Chemical Products

yes,customer satisfaction meand succesful employer and smart managment.
good comunication policy in all departments cause the company to work in harmony to thrive and provide a good customer service.

Ahmad AlHadeed
by Ahmad AlHadeed , Planning And Analysis Manager , SHIFT Financial Services Ltd.

Yes For Sure; A delicate balance must be maintained between going above and beyond in retaining customers and promoting profitability.
Just as important as this balance is the integration of a high-quality customer service approach throughout all departments.
By encouraging employees to strive for stellar service with customers and colleagues alike, you raise the bar and promote integrity company-wide.

Lakshman Ram
by Lakshman Ram , Branch Manager , Property World Info (P) Ltd

Integrating the customer service experience is VERY, VERY IMPORTANT!!! This is because, it is a part of R&D of the organization to understand customer BEHAVIOR PATTERN, that throws a lot of insight with regard to various aspects such as product / service, packing, design, utilities, display, price, etc Also, integrating such experience becomes an EXCELLENT training material.
The CSE / CRE / CRM can derive maximum benefits.
They can prepare themselves, well in advance, as to how to face the customers under various circumstances!!!

IMRAN HASSAN
by IMRAN HASSAN , Finance Manager , GBM PAKISTAN (PVT) LIMITED

Yes to improve the product quality and make it successfull brand into the target market.

venkatkumar kambhampati
by venkatkumar kambhampati , public relations executives , center for people forestry &tat trust

yes customer satifaction meaning of succses

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