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What is a good software for field service management?

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Question added by Samar Saleh , Community Manager , Bayt.com
Date Posted: 2013/06/23

There is plenty of software are available in the market and choosing the best software from many is a daunting task. Some of the best software for a fruitful result you will find here at BEST FIELD SERVICE MANAGEMENT SOFTWARE

Ed Williams
by Ed Williams , SYSTEMS ADMINISTRATOR | HELP DESK , McWILLIAMS WINES AUSTRALIA

In the past I have used "Magic Help Desk" (http://www.themartincompany.com/index-9.htm).
This software allows you to perform adminstration & management from one location for multiple departments.
It also has advanced metrics for customer ticket tracking, account & ticket deligation, and customer feedback.
The web portal gives your customers direct access to your ticketing system, should a problem arise...this inturn allows direct billable hours.
Hope this helps :)

essam almaamari
by essam almaamari , Mechanical Superintendent Engineer , ADPorts

Field Service Management software serves companies that send technicians or other employees into the field by helping them automate scheduling and dispatching.
There are too many such as Dataforma, FieldOne, Service Pro Field Service and Repair Center, Wintac and so on.

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