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What is information security and control ?

How does it affect the call center industry where the client’s information security is of vital importance?

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Question added by Subhranshu Ganguly , Quality Analyst. , WIPRO
Date Posted: 2014/08/16
John Fundai Mugwagwa
by John Fundai Mugwagwa , Secretary , Angeline Kanyemb

Securing information by installing antivirus software and setting up firewalls

Emad Mohammed said abdalla
by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

I fully agree with Rajesh Nair

 

 

Rajesh Nair
by Rajesh Nair , Escalation Manager , hewlett-packard(hp)

For call centers catering to banking segment, client information security is of highest importance. Lesser would be the effect for those call centers that handle hardware or operating system requirements of the customer.

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