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Should the Manager stand up for his employees if they are targeted by others (management, HR, .)

In case of conflicts or a kind of suspected violation of policies, should the manager defend his employees?

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Question added by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed
Date Posted: 2014/08/16
Wolf Klaas Kinsbergen
by Wolf Klaas Kinsbergen , Managing Director, Designer , ingenieursbureau KB International NV

Always! its the resposibility of the Manager, but also to respect everybodys opinion, and then solve the problem by listening to all parties, preferably together, and try to stear the discussion so they solve the problems themselve. Thats the best and safest way.

IRPHAN GHANI
by IRPHAN GHANI , Senior Management , A

It is a wrong example to set by dividing organisational team strength. Work unitedly as all functional areas / teams are the strengths of the organisation to face external challenges.

Merle Lourdes Pilapil
by Merle Lourdes Pilapil , Personal Assistant , Aconex

There are always two sides of the story. The manager shall hear both sides. The Manager still has the final say with regards to his subordinates, he is responsible for his own team and most of all he is the only one who knows your importance in the organization. So the manager will stand for the employee if he feels that the said employee is in the right position and if not he is the one also who will implement the appropriate disciplinary action for the said employee.

Jameel Ahamed
by Jameel Ahamed , IT Project Manager & ERP Consultant , Lomar (Tafaseel International Company)

Its one of the prime aspect of being Manager, how you deal such situation. It should also be tagged in 'Conflict Management'.

It is very important to know 'What is the reason behind being targeted by other dept.'. I will categorise in following,

  • Operational Issue [Other Department]
  • Desciplinary Issue [HR/Administration]
  • Personol issue

For sure, I will 'Stand with' in case of operational issue and resolve it on department level by

  1. Understand the issue
  2. Know the point of view of teammate
  3. Discuss and resolve with other department manager

 For 'Desciplinary Issue', it depends on the severiaty of violation, in such case whether to stand with or not clearly depends on following,

  1. In first place, HR/Administration shoud not take any target/action without taking me in confidence
  2. Understanding the issue with teammate
  3. Understanding the issue and severiaty with HR/Administration
  4. In sever violation 'I may not stand with', in minor violation 'I may stand with' to avoide direct action from HR/Admin and deal on department level

For 'Personal Issue', most probably 'I will not stand with provided if violetion of organizational code of conduct',  

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