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'pos' payment involves bank charges. At the time of 'returns' customer could not produce the Debit card. All the purchase details are presented. It is customary in the area to accept sales returns. Debit/Credit note practice is not followed in the shop.
Sales return, even if customary, is limited to the original mode of payment. In this case, as this is a card transaction, the same card needs to be produced for partial reversal/refund.
