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What is s nps ?

S (-) NPS = % of promoters (-) % of detractors . Do you agree?

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Question added by Subhranshu Ganguly , Quality Analyst. , WIPRO
Date Posted: 2014/08/20
Reem alotaibey
by Reem alotaibey , Strategic Partnership Development AVP , صندوق الاستثمارات العامة السعودي

 ............Net Promoter Score

Noor NOORA
by Noor NOORA , Human Resources Manager , Outright creators

 

    Nps means Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth.

Edson Jamelo
by Edson Jamelo , HSE Engineer , Brunel Oil & Gas ( Qatar Petroleum)

NPS means a nominal pipe size. S is for size

salih k
by salih k , Purchasing Coordinator , Building Products Company

The Net Promoter Score is a loyelty metric developed by Fred Reichheld. At it's core, the Net Promoter Score tracks how customers represent a company to their friends families and associates. Reichheld argues thet this customer representation is free marketing that dramatically influneces business growth.

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