Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

Overall how would u rate your most recent support experience with the product ?

Does this question determine the quality of customer service of a product?

user-image
Question added by Subhranshu Ganguly , Quality Analyst. , WIPRO
Date Posted: 2014/08/20
Mohamed abdelsalam shabrawi
by Mohamed abdelsalam shabrawi , Regional Director for the Arab Republic of Egypt , african energy company

Customer service is the largest management can determine the quality of the product posed by the company because it receives cons of the client only if the client finds that a good product will not be related to customer service and are able to identify more problems to be solved from the outset in the product

Mohmad Moin Sodagar
by Mohmad Moin Sodagar , RELATIONSHIP OFFICER - SME , DUNIA FINANCE LLC

The determination of quality starts after buying or experiencing the products/servecies. I would agree to your point that it determine quality of customer service. 

Mohammad Shahid Koul
by Mohammad Shahid Koul , Data Analyst , NABATEK, USA

A satisfied customer is one who will continue to buy from you, seldom shop around, refer other customers and in general be a superstar advocate for your business.


More Questions Like This