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Does this question determine the quality of customer service of a product?
Customer service is the largest management can determine the quality of the product posed by the company because it receives cons of the client only if the client finds that a good product will not be related to customer service and are able to identify more problems to be solved from the outset in the product
The determination of quality starts after buying or experiencing the products/servecies. I would agree to your point that it determine quality of customer service.
A satisfied customer is one who will continue to buy from you, seldom shop around, refer other customers and in general be a superstar advocate for your business.