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One example, an IT staff servicing internal employees or an HR staff addressing employees' queries regarding benefits, etc.
we should not treat most o f the times our colleagues like customer.we shoud work jointly for the benefits of organization
Some people may look at it this way, but I am afraid that this will make employees forget that they or on the same side and they are one team who should work together to achieve the ultimate goal which is to make the company succeed.
The relationship between employee (company) and customer is a mutual understanding between both parties to achieve their goals, each has his own goals and has his own (secret) intentions. If you look at your collegaues that way, for sure, you will lose the track towards your common goal.
Rather than treating you employee like a customer, we shoud work jointly for the sake of benefits for organization
There are internal customers and external. Referring to the given example , providing on-time good IT service to internal customers, that is other departments will only help them to proceed towards reaching the company goals. Providing effective procurement service will not only satisfy the end-user (internal customer) but contribute to reaching company objectives. In my opinion, treating colleagues as customers means trying to provide professional service to them, if everyone does his part of the job to the best of his abilities then the overall team spirit will be positive and with due management the corporate goals are easier to reach.
