Bayt.com

Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

What is the standard service level for a call center?

Service Standards Customer Service Call Center
user-image
Question added by Nuha Ali , writer , freelance
Date Posted: 2014/08/26
Upvote (2) Views (2) Followers (3) Answers (1) Report Question
Write an Answer
Register now or log in to answer.
Rajesh Nair
by Rajesh Nair , Escalation Manager , hewlett-packard(hp)

Differs what industry the call center is catering to, but overall its about meeting the standards to turn customer satisfaction to customer delight.

Write Your Answer
More Questions Like This