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Are the quality circles efficient as problem solving technique?

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Question added by Abdelghany Abdelsalam , Plant Manager , Doctor Nutrition
Date Posted: 2014/08/27
Mohamed Sarhan
by Mohamed Sarhan , رئيس أقسام مستندات التصدير , موكيت ماك

Yes, quality circles can be an efficient problem-solving technique. Here are several reasons why they are effective:

1. **Employee Involvement**: Quality circles involve employees who are directly engaged in the work processes. Their firsthand knowledge and experience make them well-equipped to identify and address problems that may not be apparent to management.

2. **Enhanced Communication**: Regular meetings foster open communication among team members. This collaborative environment encourages the sharing of ideas and insights, which can lead to innovative solutions.

3. **Empowerment and Ownership**: Employees in quality circles take ownership of the problems and solutions. This sense of responsibility often leads to higher motivation and commitment to implementing effective changes.

4. **Diverse Perspectives**: Quality circles bring together employees with different skills and viewpoints. This diversity can lead to more comprehensive analysis and creative solutions to problems.

5. **Systematic Approach**: Quality circles use structured problem-solving techniques such as root cause analysis, brainstorming, and Pareto analysis. This systematic approach ensures that problems are thoroughly examined and solutions are well-founded.

6. **Continuous Improvement**: Quality circles promote a culture of continuous improvement. By regularly identifying and solving problems, they contribute to ongoing enhancements in processes, productivity, and quality.

7. **Cost-Effective Solutions**: Since quality circles are composed of existing employees, they can provide cost-effective solutions. The insights and improvements come from within the organization, often without the need for external consultants.

8. **Skill Development**: Participation in quality circles helps employees develop problem-solving and analytical skills. This not only benefits the individuals but also strengthens the overall capability of the organization.

However, the efficiency of quality circles depends on several factors:

- **Management Support**: Successful quality circles require strong support from management, including resources, time, and encouragement.
- **Proper Training**: Members need proper training in problem-solving techniques and tools to be effective.
- **Sustained Commitment**: Continuous improvement requires sustained effort and commitment from all participants.

When these elements are in place, quality circles can be a highly efficient technique for problem-solving, leading to significant improvements in organizational performance and employee satisfaction.

Krishna   KHASANIS  PMP
by Krishna KHASANIS PMP , Project Manager-Electrical , Larsen & Toubro Ltd, P T & D (International)

Quality circles are affiliated to the philosophy of " Total Quality Management " . Their efficiency depends on an organization's quality management standards & practices . Though it is an old technique, it is found to be effective if supported & practiced properly and thanks for the invitation.

Hassan Zahran
by Hassan Zahran , Consultant, Lead Tutor and Lead Auditor , Cristal international Standards

Amazing question. Definitely Yes!

As in Japan! considered as a part of the integral enterprise management, which consist of small number of employees voluntarily define & solve quality related problems.

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