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What is reactive marketing?

Is it important to note down customer feedback, comments and complains after the sale is made. Or is it better to leave it all to the customer service dept ?

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Question added by Subhranshu Ganguly , Quality Analyst. , WIPRO
Date Posted: 2014/08/29
منير المنير
by منير المنير , اداري , مديرية التربية والتعليم

It allows customers to actual and potential participation in the process of building a brand image in a particular market is due to move to interactive marketing heavily to customer response and the acquisition of large customers and the rates across social networks, search engines and mobile devices

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