What are main factors will you consider while hiring customer service executive?

Communication skills & motivated and trustworthy & behavior & the knowledge

He has adequate knowledge.
His competencies meet the requirements for a customer service executive.
like communication, behavior, motivated and trustworthy.
second he is clear about the tasks of a customer service.
and finally he is aware about the importance and role of CS in value chain.

Communication skills, Analyzing capabilities and soft temperament that will help in treating customers greet-fully.

communication skills, energy level and analysising capabilities.

Coutesious, Helpful, Knowledgeable, skillful communicator, presentable.communication skills, energy level and analysising capabilities.

1.
Win the Customer's TRUST.2.
Handle the Customer's Problems and Solving them.3.
to Understand the logo that status :- (CUSTOMER IS OUR ASSET) THIS IS THE BEST POINT I FOUND DURING MY EXPERIENCE.

Few most important things what should be considered:

His/Her dressing, PerfumeIs he/She understanding the question what is asked. His/Her Way of communication, how humble and respect they are showing while communicatingIs He/She a good listener or have no penitence to complete your questions and overlaping your communication.Offer him/her tea,coffee or water and watch careful the manners.

 

I will neglect the education background, experience, nationality and, religion    

 

 

 

 

 

In my view the main factors to look for are: Coutesious, Helpful, Knowledgeable, skillful communicator, presentable,