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What are the best ways to reward call center employees?

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Question added by Farah Husni , Supply Chain Manager , Supply Chain Corp
Date Posted: 2014/09/04
Mario Rizk
by Mario Rizk , Sales executive , Vertex Express Freight Forwarder

by:

1-appreciating his work.

2-increasing the incentives based on his productivity.

3-applying promotion opportunities.

4-sending thank you cards,gift vouchers and presents for top achievers.

5-making regular team meetings.

6-making a competition for new Ideas creators.

7-making event celebrations and out gathering events.

 

 

فارس الخليلي
by فارس الخليلي , Safety director , National Company for Education

No money No funny 

Divyesh Patel
by Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

1. Give the employees more control over their work

2. Give them the opportunity and tools to improve

3. Create a team environment

4. Compensation

5. Additional training

6. Respect & Appreciation

7. Regular Feedback

8. Rewards (Bonuses & additional benefits)

9. Team building (Doing something fun)

lamia  alaubaidi
by lamia alaubaidi , Marketing Manager , Vanguard Management Consultants

Let him know the importance of his role, he/she represents the image of the company, respect his role, evaluate them according to their performance & as a result of monthly evaluation they will recieve rewards, opportunities for high positions & u can ask them for the best way to reward them !

Salma Al-Rayes
by Salma Al-Rayes , human resources specialist , Misr ElHegaz Group

1.  Box of chocolates

2.  Cinema tickets

3.Gift card

4. Day off with pay

5. Thank you cards

6. Pen with company logo

you can check what suits you the best due makeing a weekly contest or monthly . The employee of the month . 

Subhranshu Ganguly
by Subhranshu Ganguly , Quality Analyst. , WIPRO

I think in the shot term it would be the rewards and recognition ceremony where certificates and fiancial benifits are handed out by the CEO. In the long run it would be a promotion well deserved. For this an emploee has be groomed through additinal job assignments by the supervisor.

Deleted user
by Deleted user

 

appreciate, give certificates increasing the incentives based on his productivity

applying promotion opportunities,gift vouchers and presents for top achievers.

making regular team meeting Monthly team buildings, making a competition for new Ideas creators.

Ask for agents comments and suggestions

Amit Sheth
by Amit Sheth , HR Center Head , Dassault Systemes ; 3DPLM Software Solutions Limited

Across call centres, rewards are common, the question is how will you make your call centre unique for employees to be retained? Designing a Career path for long term growth would be one of the solutions.

Rasha Khadra
by Rasha Khadra , HR Manager , Bayt Al Saboun Al Loubnani

Many ways can be applied in order to reward call center employees such as : - Encouragement - Reward someone as employee of the month - A definitive payment as a Bonus - A raise on the salary - Ask them from their point of view how they can improve their work By rewarding them your not only give them motivation to give more at work but also you are retaining them .

Mike Adrian Obaña
by Mike Adrian Obaña , Staff Nurse , Medeor 24x7 Hospital Dubai

Increase in salary, metric incentives, perfect attendance incentives, top agent incentive, certification trainings, overtime bonuses, better night differentials, team building funds for best team of the quarter, and a simple thank you would do

Ahmed Zayed
by Ahmed Zayed , مدير تنفيذي , منظمة معاقون بلا حدود /فلسطين

Respect , appreciation and money rewards

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