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How can we make our organization customer-centric?

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Question added by Vinod Jetley , Assistant General Manager , State Bank of India
Date Posted: 2014/09/10
AHMED IMRUL KAYES
by AHMED IMRUL KAYES , Senior Consultant , HR Bangladesh Ltd.

1) Identify market.

2) Identify customers.

3) Advertise.

4) Present your organization before the customers.

5) Present your mission & vision.

6) Prepare a very much dedicated customer delivery support team.

7) Monitor accordingly .

Muhammad Usman Tariq
by Muhammad Usman Tariq , Visiting Faculty , National University of Science and Technology

Know the target audience and give them excellent customer service with quality products. Be honest with, sell them the product which you think you will buy if some one else is selling. 

Irina Chepel
by Irina Chepel , Personal trainer , Freelancer

Learn customers' requirements

Plan accordingly

Motivated staff

Faraz Sultan
by Faraz Sultan , head of regional operations , BMSA GLOBAL

By understanding customer needsBy responding to the customer needsIntroducing Non monetary KPI'smotivated staffBy providing excellent Customer Service

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