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How do you deal with conflicts / misunderstandings with your colleagues inside the team ?

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Question added by Fida Abo Alrob , Sr. Copywriter , Imena Digital
Date Posted: 2014/09/16
Sara Naeem
by Sara Naeem , Trainee Finance officer , Wah Brass Mill

Conflicts or misunderstanding can be controlled by effective communication..you can melt the heart of any one by your good behavior ,sweetness and softness of your tongue..

Raafat Sallam
by Raafat Sallam , Organizational Development and Training Consultant , Training Centers, Marketing Organizations.

That is one of Top Management role through:

1- Declaring responsiblities for each employee

2- Clear Vision

3- Common understanding of objectives

IRPHAN GHANI
by IRPHAN GHANI , Senior Management , A

These days people do not care about it as direct involvement is limited to only where there is short term direct benefit. However, misunderstanding and conflicts among two manpower within the team hurts the potential for productive team efforts. Therefore it is important to give space to voice their concerns / suggestions / ideas by fully involving them and act upon it convincingly to build inter dependency, trust and respect for their potentials / skills.  

Deleted user
by Deleted user

The reply depends on how frequent the conflict is taking place between two employees in the same team. Moreover, the reason of conflict is also essential.

If the conflict is purely professional and related to work process, then the team manager will be ready to have a meeting fro both of them and try to carry a mediation and understand the issue in its details. If the problem continues this means there is something deeper between the two employees taking place maybe jealousy, competition, or other personal matters. In this case, the manager is supposed to work on separating between the two in a way that work flow continues normally and so that the two employees wont be fired due to the lack of professionalism.

Mike Adrian Obaña
by Mike Adrian Obaña , Staff Nurse , Medeor 24x7 Hospital Dubai

1. Listen to both parties, never take sides.

2. Do a simple activity to demonstrate the importance of teamwork and good working relationship.

3. Resolve the problem by finding a common ground

4. Don't separate them, but rather let them work together on a specific task.

5. Guide them and always give them words of wisdom.

wasiq waheed
by wasiq waheed , FRONT OFFICE SUPERVISOR(Looking for a New challenging position In U.A.E) , SHELTON HOTEL

Well Communication is the key for all Conflict. Listening the problem and respect everyone opinion ,  try to find out the alternatives, Then final resolve, response the problem 

Focus on the solution rather than the problem.

At work, it is important to maintain composure and self-control; people who do so are viewed more positively by their co-workers.

Saiful Islam Hiron
by Saiful Islam Hiron , Site HR Manager , Handicap International

1. Respect with their ideas.

2. Good communication.

3. Do not argue, but request to address the solutions.

4. Acknowledge their contributions.

5. Do not dominate as team member.

zafar abbas minhas
by zafar abbas minhas , Freelance Writer , DAILY MASHRAQ

AGREED WITH ALL.......

Deleted user
by Deleted user

Your Status in the role is key. for example manager etc.. However as most people have all touched upon, listening is key to any conflict, they need to no your concerned with the matter. Taking sides can be dangerous and not professional, as most people know Chinese whisper is common in most organisation. To sooth the misunderstanding, address the problem, sympathise, allow them to see from other angles which in return you are bringing them closer to your outcome and try to heal with solutions for both parties.   

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