The required skills are:1-Demonstrated understanding of how assigned operational areas function.2-Demonstrated understanding of assigned applications.3-Proficient in Microsoft Windows, Work, Excel and Outlook.4-Excellent interpersonal, organizational and communication skills (oral and written).5-Able to work independently as well as part of a team.6-Able to analyze and evaluate user needs.7-Able to prioritize and meet deadlines in a fast-paced environment.8-Demonstrates diplomacy, persuasiveness and decision-making.9-Strong attention to detail.